JUNO'S WORK

OUR Focus

The business services that are mission-critical for UK banks and financial institutions:

Cash Withdrawals

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Immediate Payments

Card payments

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report a missing card

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Scheduled payments

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Our Clients’ Challenge

To ensure the resilience and performance of these end-to-end services in all circumstances and against all threats.
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We address these challenges by:

Mapping critical services on to the underlying systems and technologies
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Setting Impact Tolerances for performance, resilience and recovery
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Testing critical services against severe but plausible operational scenarios

Improving system designs based on test results

Juno’s Services

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Performance Architecture

Creating systems and processes that have the required performance ‘engineered in’, so they can ensure the resilience of critical services.

Demand & Capacity Management

Using mathematical models to forecast the pattern of demand that critical services place on the underlying technologies and ensuring adequate capacity exists to deliver satisfactory performance in all foreseeable scenarios.

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Business Continuity Planning

Designing and delivering Business Continuity strategies that protect the performance of critical services in the event of unforeseen system outages.

IT Disaster Recovery

Ensuring ITDR strategies and their processes & methodologies are aligned to the prioritised recovery and testing of critical services and customer journeys.

Juno’s Delivery Model

Juno’s client engagements are governed by Statements of Work that set out the agreed outcomes, timescales and budgets.

We believe that this ensures:

 

Realistic and achievable expectations on all sides

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Clarity of purpose – and alignment of objectives

Active client engagement and effective collaboration

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The best possible value for money